What should I do if I receive a bill or if there is a charge on my credit report?

You should first ask the provider to bill MO HealthNet. It is up to you to be sure the provider knows you have MO HealthNet. If they billed MO HealthNet and still billed you, send the bill or a copy of the bill to:  

Participant Services Unit:
PO Box 3535
Jefferson City, MO 65102

Include a note with the patient name and MO HealthNet number when you mail the bill. The bill will be reviewed and it will be decided whether you must pay the bill or not. 

Feedback and Knowledge Base