I don't think my claim should be denied. What can I do?

When a request for services is denied, reduced, or terminated, you have the right to a state fair hearing. If you do not receive a letter giving you 90 days to request a hearing, you should contact the MO HealthNet Participant Services Unit at 1-800-392-2161 and ask them to review the denial.

If the decision is made that the denial is correct, you will be given 90 days to request a state fair hearing. At the hearing, you will have to explain why the decision should be changed. You do not need an attorney, but you can get an attorney or anyone you want to help you at the hearing. 

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