Can I get help with non-emergency medical transportation?

Assistance for Non-Emergency Medical Transportation (NEMT) is available if:

  • You do not have another way to reach your appointment 
  • You are eligible for MO HealthNet Fee-for-Service on the date the transportation is provided  (unless you are enrolled in certain limited benefit plans)
  • You have a scheduled appointment with a MO HealthNet enrolled provider for a MO HealthNet covered service

You should call the Non-Emergency Medical Transportation number at 1-866-269-5927 at least five calendar days before your appointment to arrange transportation to your appointment. Help is available through this number Monday through Friday from 8 a.m. to 5 p.m. for regular scheduled appointments. You may call this number 24 hours a day, seven days a week for urgent appointments or hospital discharges.

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