After you enroll in a MO HealthNet Managed Care health plan, you will get a confirmation letter in the mail about your health plan and the date your services will begin. If a health plan was chosen for you, the letter will have the name of the plan, along with the day you start with the plan. You can start getting care the day your services begin.
Your new health plan will send you a welcome packet, a Managed Care health plan card, and a member handbook with information about your services. You will also get a MO HealthNet ID Card. Always carry both cards with you and show them each time you get care. Call the phone number on your health plan card if you have any questions about your health plan.
If you need health care services, call your Primary Care Provider (doctor). They will refer you to specialists and to other health services you need.