What are my participant rights?

  • You have the right to be treated with respect and dignity.
  • You have the right to privacy.
  • You have the right to exercise your rights without being worried about the way the NEMT program will treat you.

You may not always be happy with NEMT services. You can file a grievance with the NEMT program. All you need to do is call 1-866-269-5944. You can also write LogistiCare, 1807 Park 270 Drive, Suite 518, Saint Louis, MO 63146.

If you have a Managed Care Health Plan, you need to call your Managed Care Health Plan to file a complaint.

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